Physical Address
304 North Cardinal St.
Dorchester Center, MA 02124
For your information: When you buy through links on Mesh Wifi Hub, we may earn a commission.
Because of the merger of Bright House Networks and Time Warner Cable, Charter Communications has been able to continue to extend its services across the United States.
A service provided by the corporation, which is now known by the brand name Spectrum, is internet connection, which is one of the services available.
The service is offered in 44 states, with the most extensive coverage in California, New York, and Texas, according to the company.
Whether you were in the market for a new internet service provider and settled on Spectrum internet, or you are wanting to connect your house for the first time, you have the option of taking on a DIY job or hiring a professional to help you get connected.
If you do not want strangers in your house, setting up the service on your own is a reasonably simple procedure.
As part of the package, the Spectrum comes with an easy-to-follow directions handbook to get you started.
When purchasing your Spectrum kit, it is recommended that you get the self-installation kit. This kit has been designed primarily to aid in the configuration of routers for do-it-yourself applications.
As soon as the kit has been delivered, the first thing you should do is double-check that each component is included.
The following items should be included in the self-installation kit:
Take the coax cable and attach one end to the cable outlet and the other end of the cable to the modem, as shown in the illustration. The power cable should be used to connect the modem to a power source.
You should make certain that the power supply is close to where you wish to put the modem. Connection to the network will take between 2 and 5 minutes depending on the speed of the modem.
The flickering light on the front of the modem will become steady, indicating that the connection to the network has been established successfully..
Connect one end of the Ethernet cable to the modem and the other end to the router’s internet port on the back of the router.
Double-check to see that the router wire is properly linked to a power source. Depending on your internet connection, it may take several minutes for the wifi status indicator to become blue. If you see this, it means that your wifi router has been successfully connected.
You may then connect a device to the network to complete the setup of your account after the procedure has been completed successfully.
Navigate to the wifi settings on the connected device and enter your SSID/network name in the appropriate field. In this case, the network name is shown on a sticker that is attached to the back of the router.
It is important to remember to update the network name and password for increased safety. To make changes to your user name and password, follow these steps:
It includes a webpage where you may finish the activation process for the Spectrum service as part of the self-help package.
For assistance if you are unable to establish a connection to access the site, you may phone 877. 309.5869 to speak with a person from the firm who will assist you with the activation process.
Read More: How To Turn Off WiFi Router From Phone – Easy 3 Steps
While following the steps above is more likely to give you positive results, sometimes the connection fails even after following the prompts.
If you are unsuccessful in the self-install process, you can contact Spectrum support for further assistance.
They will send a technician to your location to find the issue. Note that this service is charged.
Part of what they check for includes:
If the installation was unsuccessful due to faulty equipment, the company will replace it and not charge you for the installation service.